ADLA Case Manager I - FT 40 Hours Mon - Fri 7am pm

ESSENTIAL JOB FUNCTIONS

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance).
• Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Captures referrals, obtains and maintains entitlements, manages money, accesses treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.
• Aids clients in identifying potential barriers to achieving their aspirations and goals, and links them to appropriate services to address these obstacles.
• Mets regularly with each client to review progress, mental health stability, upcoming appointments and activities.
• Supports clients to learn local transportation while providing transportation to meet client needs.
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/co-facilitates psychoeducational groups as indicated.
• Completes service entry documentation in accordance with contract and agency requirements.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Conducts rounds within program, as indicated.
• Attends and participates in staff and AllTreater’s meetings, rounds, and supervision.

QUALIFICATIONS

• Bachelor's degree in a related field and one (1) year of relevant experience; OR a high school diploma or equivalent and three (3) years of human services experience, including at least one (1) year of service with Continuum.
• Primarily works within residential 12-hour and 24-hour programs. Provides direct support, skills training, and daily structure to clients under regular supervision.
• Manages caseload within a structured program environment with ongoing supervision, mentorship, and team collaboration to support service delivery and professional development.
• Implements established treatment and service plans developed in collaboration with supervisors and clinical staff.
• Performs care coordination, documentation, crisis response, and service planning activities with regular supervisory support and consultation.
• Develops foundational competency in client engagement, documentation, and community resource coordination.