Ada - Behavioral Health Technician - Full Time/Nights

About the role

Location: Mercy Hospital Ada. Under the supervision of the registered nurse, assist in the individualized care of the patient directed toward achieving the patient's highest level of physical and mental wellness. Performs designated clinical procedures and non-clinical support tasks essential to nursing care. Assists in unit operational support tasks or duties. Performs duties and responsibilities in manner consistent with our mission, values, and Mercy Service Standards.

Responsibilities

• Assist patients with activities of daily living (ADLs), nutrition, ambulation, hygiene, and comfort needs.
• Take and document vital signs, weights, intake/output, meal participation, safety rounds, and room checks.
• Observe patient behaviors, mood changes, and overall condition, reporting concerns promptly to the Registered Nurse.
• Support admissions, discharges, and transfers, including management of patient belongings.
• Promote a safe environment through infection prevention practices and adherence to safety policies.
• Assist during crisis situations using therapeutic communication and de-escalation techniques.
• Support patients with safety planning and reinforcement of established treatment interventions.
• Build rapport with patients using compassionate and therapeutic communication.
• Lead or co-lead group activities and community meetings.
• Encourage patient participation in treatment plans and unit activities.
• Help establish appropriate boundaries while providing emotional support and encouragement.
• Accurately document patient observations and care activities in the electronic medical record (EMR).
• Participate in shift handoff and communicate patient updates to the healthcare team.
• Coordinate care activities with licensed staff to support treatment goals.
• Assist with quality improvement initiatives and patient care processes.
• Perform clerical and operational duties including answering phones, responding to call lights, monitoring safety alerts, and maintaining patient charts.
• Utilize equipment such as vital signs machines, blood glucose monitors, and EKG equipment.
• Maintain supplies necessary for daily patient care activities.

Qualifications

• High School Diploma or GED required.
• Completion of a Nurse Assistant training course preferred.
• Preferred experience in Behavioral Health, Psychiatric Care, Direct Support Professional (DSP), Patient Care Technician, Nursing Assistant.

Skills

• Strong observation and communication skills.
• Ability to remain calm in challenging situations.
• Compassionate and patient-centered approach to care.
• Effective teamwork and collaboration skills.
• Ability to maintain confidentiality and patient privacy.
• Strong organizational and documentation skills.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.
• Caring, collaborative team where your voice matters.
• Opportunity to help shape the future of healthcare through innovation, technology, and compassion.

Schedule

Full-Time, Nights, 7p to 7a Shift: Three 12-hour shifts per week.