Activities Attendant

About the role

Responsible for promoting, assisting and facilitating fun activities and programs in the Resort to deliver outstanding guest service and financial profitability.

Responsibilities

• Assist, promote, and facilitate all activities and programs for the Pool and Indoor activities.
• Bring fun and entertainment to our guests.
• Answer guests' questions regarding the Resort Activities Program and local attractions.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Maintain cleanliness of work area in accordance with federal, state, local and company standards.
• Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and facilitating show activities, etc.
• Affiliate in monitoring facility use to ensure guest safety.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Use suggestive sales techniques to process order for rental of Cabanas for the day and assist guests with questions, provide guest recovery.

Requirements

• High School Diploma preferred or equivalent experience.
• Previous energetic customer service experience.
• Previous activities or daycare coordinator experience.
• Ability to deal with problems involving few concrete variables in standardized situations.
• Must be able to stand and exert well-paced mobility for at least 8 hours in length.
• Handling objects, safety equipment.
• Candidate must be able to lift 50 lbs., be able to work long hours/split shifts and be able to handle stressful conditions.
• Must be able to work mostly outdoors, flexible days and nights, including weekends & holidays.