Activations Sales Agent - Remote in Florida
About the role
The role of an Activations Agent involves outbound calling to guests who have purchased a vacation getaway or received two free nights but have not yet booked their location or dates. The primary responsibilities include helping to deliver on arrivals, increasing revenue for the department, and guaranteeing tour volume for the resorts.
Responsibilities
- Make outbound calls to guests to assist with booking vacations
- Provide persuasive and informative sales techniques
- Exercise excellent communication skills
- Work independently and manage flexible shifts
Requirements
- High School Diploma/GED Equivalent
- Microsoft Office experience
- 12 months minimum sales, customer service, reservations, hospitality, or equivalent experience
- Flexible to work weekdays, evenings, and weekends
Qualifications
- Self-motivated and detail-oriented
- Positive and outgoing demeanor
- Excellent communication skills
Skills
- Outbound calling and sales techniques
- Customer service skills
- Flexibility to work various shifts
Benefits
- Comprehensive health and welfare benefits
- Paid time off, parental leave, and holidays
- 401k with employer match
- Volunteer time off
- Employee Assistance Program
- Wellness program
- Legal and identity theft plan
- Voluntary income protection benefits
Pay
Your compensation will be an hourly rate of $18.00 for the first 90 days of employment. After the 90 days of employment, the hourly rate will be reduced to $15.00 plus incentives with yearly earning potential up to 65K+!
Schedule
Training 6 Weeks: Orientation Day (Friday) – Arrive at 9am to pick up equipment at our Wyndham Location. Set up at home and be ready for virtual HR Orientation at 1pm. Weeks 1 through 3 – Monday through Friday 9am to 5pm. Weeks 4 through 6 – Monday & Wednesday: 11:00am - 6:30pm, Tuesday Thursday: 12:30pm- 8:00pm, Friday: 10:00am- 5:30pm, Saturday (Two Saturday’s a month or base on business needs). Post Training Monday- Friday 11:30am - 7:00pm with possibility of changing to 1:30pm - 9:00pm (Based on Business needs). Saturday: 11:00am - 3:00pm (Two Saturday a month or base on business needs). (Evening availability required)