ACT TEAM LEAD

Major Responsibilities

• Counsels and coaches team members
• Assists with hiring, training, and evaluating staff
• Schedules and distributes staff workload
• Maintains and monitors regulatory compliance and documentation
• Oversees medical record maintenance
• Ensures 24/7 crisis intervention availability
• Develops and maintains staff scheduling systems
• Ensures operational efficiency of the program
• Maintains census levels for financial viability
• Ensures proper use of program funds

Job Qualifications and Competencies

• Holds a clinical license such as LPC, LCSW, LISW, RN, MD
• Graduate degree in Psychology, Psychiatry, Social Work, Nursing, Rehabilitation, Education, or a related human services field
• OR graduate degree in human services plus relevant experience
• Minimum of three (3) years of direct care experience with adults in mental health, intellectual/disabled, substance abuse, juvenile justice, health care, vocational rehabilitation or similar programs
• Includes at least two (2) years of community-based treatment experience
• Includes clinical competency in assessing clients, developing treatment plans, and managing ongoing care
• Leadership and supervision skills, including coaching, counseling, and performance management
• Knowledge of regulatory standards and ability to ensure compliance and proper documentation
• Program and operational management, including staffing, scheduling, and workflow coordination
• Financial management skills, including expense monitoring and maintaining program viability
• Strong communication and collaboration skills with staff, clients, and external providers
• Problem-solving and decision-making abilities to support clinical and operational needs
• Commitment to organizational values and professional standards

Physical Demands and Working Conditions

• Maintains and abides by OSHA requirements and guidelines
• Observes all Fire and Safety Policies and Procedures
• Observes all Fiscal/Office/ HR Personnel Policies and Procedures
• Observes all HIPAA Policies and Procedures and maintains confidentiality
• Attends all required and scheduled trainings and meetings
• Always maintain a professional demeanor and exercise good judgement in all areas of employment duties
• Vehicle requirements: current driver’s license, driver registration, and a functional vehicle
• EQUIPMENT OPERATIONS: telephone (cellular - multi-line, calculator, copier, fax, computer)
• COMPUTER SOFTWARE APPLICATIONS: knowledge of each program, knowledge of Office software programs
• Individual must be able to meet physical requirements of the job: sitting at a meeting table or desk, lifting – 50lbs or more
• Environment(s) is modern, well-lit office facilities in multiple locations, multiple levels of stairs with access by elevator
• Accident, Health Hazard and Security Knowledge: Bloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & Safety