Acquisition Specialist - State Farm Agent Team Member

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About Us

Selina Martire State Farm is committed to providing exceptional service and support to our clients. We pride ourselves on our customer-centric approach and are looking to expand our team with dedicated professionals who share our values.

Position Overview

We are seeking a motivated and skilled Acquisition Specialist to join our team. The ideal candidate will have previous experience working with State Farm and be passionate about delivering outstanding customer service.

Key Responsibilities

• Generate and follow up on leads through agency marketing efforts, networking, referrals and walk ins.
• Conduct virtual consultations with customers to assess needs and recommend appropriate solutions.
• Build and maintain long term relationships.
• Meet and exceed individual sales goals.
• Provide exceptional customer service to clients via phone, email and text.
• Address customer inquiries, resolve issues, and provide information regarding State Farm products and services.
• Maintain accurate records of customer interactions and transactions.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Collaborate with team members to ensure a seamless customer experience.
• Stay updated on State Farm policies, procedures, and product offerings.

Qualifications

• Strong customer service skills and a commitment to helping others.
• Excellent communication and problem-solving abilities.
• Genuine care and concern for helping others.

Requirements

• Interest in helping others.
• Minimum 2 years working with State Farm.
• Bilingual English and Spanish (written and verbal).
• Property & Casualty license and Life & Health license (or willing to obtain).
• Excellent communication skills — written, verbal and listening.
• People-oriented.
• Detail oriented.
• Proactive in problem solving.
• Ability to work in a team environment.
• Ability to multi-task.

Schedule

This is a remote position.

Compensation

$55,000.00 - $85,000.00 per year

Benefits

• Bonus based on performance.
• Opportunity for advancement.
• Paid time off.
• Training & development.