Acima Sales Manager - Part Time

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We lead in the Lease-To-Own space, offering customers the ability to acquire their dream products without the constraints of traditional financing. With over 30,000 retail partners and growing, we enrich lives through innovation, integrity, and dedication to customer satisfaction.

About the role

The Sales Manager-PT is a key leadership role within Acima’s retail partner stores, responsible for managing day-to-day operations to maximize revenue and profits. This role involves selecting, training, and developing store coworkers, meeting sales goals, and improving processes to drive store performance. The position is based in one of our retail partner store locations.

Responsibilities

• Manage and direct the work of all store coworkers on a day-to-day basis.
• Motivate, evaluate, coach, and counsel Acima store coworkers, including holding them accountable for duties and company policies, with authority to issue discipline up to and including termination.
• Nurture, identify, and recommend coworkers for promotion to Sales Manager and Assistant Sales Manager positions.
• Establish partnerships with store personnel to generate referrals and educate them on the rental and lease process.
• Train, supervise, and assess coworkers’ dedication to exceptional customer service.
• Utilize discretion and judgment in day-to-day management duties regarding store personnel, sales, and customers.
• Enhance coworkers’ sales and account management skills through ongoing training and coaching.
• Promptly address and resolve coworker and customer issues and complaints to maintain consistent customer satisfaction and friendly service.
• Cultivate a positive work environment to enhance coworker retention and minimize turnover.
• Recruit, interview, and hire coworkers for the store.
• Establish and track daily and weekly sales objectives.
• Supervise and guide coworkers in sales activities.
• Facilitate the conversion of rental and lease agreements with customers and potential customers, overseeing sales outcomes to ensure revenue growth.
• Address challenging accounts requiring managerial intervention and authorize customer commitments.
• Supervise coworkers in day-to-day completion of job duties.
• Effectively communicate and promote the accessibility, flexibility, and convenience of Acima's leasing services to potential customers.
• Educate customers on lease terms and delivery protocols, review overdue accounts, and engage with customers to encourage timely payments.
• Oversee sales and account operations, guiding customer interactions on leasing options while ensuring clarity on payment terms and top-notch service.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Proven track record of success in retail sales management.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Knowledge of inventory management and merchandising principles.
• Familiarity with rental or leasing industry practices is a plus.
• Organized, with time-management skills and the ability to multi-task.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance to lead and manage store operations.

Benefits

• Award-winning culture.
• Career growth opportunities.
• Weekly pay.
• Discounts from Acima partners.

Pay

$17.49 – $21.21 per hour.

Schedule

This is a part-time position with hours varying Monday through Sunday, including evenings and weekends.

Physical Demands

While performing the duties of this job, the Sales Manager is regularly required to talk and listen to coworkers and customers. The role is highly active, involving standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day.