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Jobs · Finance · Florida

ACH Payment Specialist I

Seacoast Bank · Stuart, FL · 3 wk ago
FinanceFull-time

JOB SUMMARY

The ACH Payment Specialist plays a critical role in ensuring the efficient and secure processing of ACH transactions within the bank. The Specialist is responsible for the processing of the daily operational functions including Dispute Resolutions, Death Notification Entries (DNEs), Reclamations, Stop Payments, Federal Reserve adjustments, and ACH balancing and Rejects. They will also collaborate closely with relevant departments and stakeholders to optimize ACH operations and support the Retail Branches.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop and update procedures for the department, where needed, to ensure that they align with the Bank’s current processes and on-going growth.

  • Provide support, assist with research, evaluation, sing and monitoring of ACH.

  • Prepare the monthly ACH Return Monitoring report.

  • Prepare the daily ACH Macro Fed Balance Sheet.

  • Monitor the ACH file confirmations throughout the day, reporting any issues due to no emails being received, duplicate files, etc. and open tickets.

  • Support the retail branches with questions, policies, procedures and/or NACHA rules relating to ACH.

  • Support the retail branches with questions relating to disputes and Reg E claims and timeframes.

  • Review the risk associated with ACH Stop Payment hits and suspects. Review for proper completion and process related returns timely.

  • Review the risk associated with DNE’s and Reclamation notifications received from US Treasury and/or Federal Reserve.

  • Monitor and review compliance for regulation E as it relates to ACH consumer disputes.

  • Complete all ACH training provided annually.

  • Support Deposit Operations team to ensure duties are completed accurately and timely.

  • Provide ACH Dashboard monthly to Operations Support.

  • Adhere to Seacoast Bank’s code of conduct.

EDUCATION and/or EXPERIENCE

  • A High School Diploma or equivalent required.

  • 1-3 years Banking experience; or a combination of education and experience.

  • Nacha certification preferred.

  • Strong analytical skills and attention to detail.

  • Ability to work collaboratively within a team environment.

  • Commitment to maintaining compliance and operational standards.

  • PC proficient, including MS Word and MS Excel.

  • Effective communication and collaboration capabilities.

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