Accounts Receivable Specialist - Bilingual

Position Responsibilities

• Manage an assigned portfolio of customer accounts across our U.S. and Mexico locations, building relationships via phone and email.
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
• Maintain accurate account records, documenting collection activity and customer interactions.
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
• Identify opportunities to improve processes and enhance the customer experience.

Minimum Requirements

• A high school diploma or equivalent.
• Bachelor’s degree preferred.
• 1+ years of collections, accounts receivable or customer service experience preferred.
• Working knowledge of Microsoft Word and Excel.
• Strong communication skills with a customer-focused, solution-oriented mindset.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.
• Available for travel to Uline’s North American locations.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Café featuring affordable daily meal options from local restaurants.
• On-site fitness center and beautifully maintained walking paths.
• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

About the Role

Join Uline as a Bilingual Accounts Receivable Specialist, where you’ll help manage customer accounts, support timely payments and work with teams to ensure legendary service across our growing North American company.

Schedule

Hours: Monday - Friday, 9 AM to 5:30 PM preferred, with flexible scheduling options available.

Qualifications

High school diploma or equivalent. Bachelor’s degree preferred. 1+ years of collections, accounts receivable or customer service experience preferred. Working knowledge of Microsoft Word and Excel. Strong communication skills with a customer-focused, solution-oriented mindset. Bilingual (English / Spanish) - fluent in both verbal and written forms. Available for travel to Uline’s North American locations.

Skills

Strong communication skills with a customer-focused, solution-oriented mindset. Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Pay

Pay from $26 to $28 per hour with significant growth and earning potential!