Accounts Receivable Specialist- Behavioral Health Billing (Full-time)

Qualifications

• 5 years’ experience in accounts receivable
• Additional specialized training with emphasis in insurance billing preferred
• Familiarity with computerized billing programs and Excel are required
• PCE and Waystar experience preferred
• Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency
• Professional Billing Certification preferred but not required
• Strong Internal and External Customer Service skills

Responsibilities

• Billing for Residential and/or Community Services as assigned
• Work with Admissions and Residential Clerical staff to assure that client demographic is accurate in computerized system
• Prepare and bill for residential client services in accordance with funding sources parameters
• Maintain financial data, including 3rd party insurance and special arrangement billings in the computerized system
• Process and send claims weekly
• Assemble and maintain client billing files in an efficient and organized manner
• Process Explanation of Benefits and post payments in computerized system (cash, check, ACH, etc.)
• Investigate and resolve open AR items. Work with program to resolve as needed
• Prepare list of monthly write offs and send to departments for approval
• Generate bad debt write-offs, as appropriate
• Send claims to collections and generate bad debt write-offs, as appropriate
• Distribute monthly client statements
• Manage patient phone calls and email
• Assist team members as needed
• Cross train and serve as back up for AR/billing functions as needed
• Month End and Year End Processes
• Maintain all billing, cash posting, and approved write-offs for the month before month is closed
• Responsible for timely Quality Assurance compliance as related to employee’s roles and functions
• Participate regularly in Billing team meetings with the Billing Supervisor, the Accounting Manager, and/ or Program Directors for the sharing of ideas, feedback and department planning
• Utilize opportunities provided for growth and professional development; this includes ongoing participation in training sessions or workshops
• Express ideas, suggestions, and concerns in a timely and appropriate manner, using established channels and opportunities to seek resolution

HOURS OF WORK

40 hours per week, Monday-Friday (Primarily remote, with need to attend occasional onsite meetings)

Compensation

$22.00 - $25.00 hourly

Benefits

• 403b Retirement Plan with Employer Match
• Medical plans with great coverage options
• Free supplemental virtual PCP care with medical plan
• Flexible Spending Accounts
• Health Savings Accounts
• Dental and vision plans
• Pet insurance
• Legal insurance
• A Locally Partnered Employee Assistance Program
• Competitive paid time off
• Direct deposit
• Federal Student Loan Forgiveness through PSLF
• Paid Holidays

Additional Information

• We also offer a variety of employer paid benefits for full time staff
• Short term disability
• Long term disability
• Life insurance up to 2x your annual salary
• No-cost, employer paid training and re-certification provided to staff
• Wedgwood is proud to offer a full gymnasium with an attached 24hr wellness center that houses a wide variety of workout equipment
• Through community partnerships, Wedgwood employees and in some cases family members, are eligible for application and tuition fee discounts for several local colleges and universities
• Wedgwood Christian Services Since 1960, Wedgwood Christian Services has been dedicated to aggressively taking on the toughest problems facing children and families through residential care, counseling services, and community programs
• Our goal is to support and help restore the physical, social, intellectual, emotional and spiritual well-being of children, adults, and families in our community
• Wedgwood is a local West Michigan agency, with offices bordering the coast of the beautiful Lake Michigan
• Main Office: Grand Rapids, Michigan, ranked in the top tier of the Best Places to Live in America according to Business Insider
• Mission: Wedgwood Christian Services extends God's love to youth, adults, and families through professional counseling and educational services
• Core Values: Integrity, Compassion, Excellence, and Diversity