Accounts Receivable Specialist

Key Responsibilities

• Ensure all cash is timely and accurately applied to client accounts, invoices, or policies (lockbox, credit card, ACH/wire).
• Work with clients to set up payment methods.
• Handle incoming live checks by recording and submitting to the bank for deposit, process credit card payments, and email payment confirmations.
• Directly interface with clients on payment matters and dispute resolution, monitor client account details for non-payments, delayed payments, and other irregularities, and follow up on any unresolved payments in a timely manner with the team lead or manager.
• Investigate and resolve client queries, which may require viewing agencies’ software accounts to view information such as mailing address, census, branches, Medicare submitter ID, etc.
• Perform general ledger reviews and bank reconciliations.
• Aid with monthly close processes, reporting, and analysis.
• Perform other job duties as assigned.

Required Qualifications

• GED or high school diploma
• At least 0-1 years of relevant experience

Job Expectations

• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

Benefits

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

About the Role

Based at WellSky’s World Headquarters in Overland Park, KS, the Accounts Receivable Specialist ensures timely collection of payments and maintains accurate financial records.

Schedule

Flexible schedule to accommodate client needs

Pay

Competitive salary commensurate with experience

Qualifications

None specified

Skills

Strong attention to detail, excellent communication skills, proficiency in Microsoft Office, and ability to work independently and as part of a team.

Benefits

WellSky offers a comprehensive benefits package including medical, dental, vision, and mental health support. Additionally, there is generous paid time off, a 401(k) plan, and educational assistance.

Company Culture

WellSky fosters an inclusive environment where independent thinking and collaboration drive innovation. We value diversity and encourage a cohesive perspective among our team members.

Equal Employment Opportunity

WellSky is committed to providing equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.