Accounts Receivable Specialist

About the role

This is an entry-level position responsible for the accurate sorting, scanning, indexing, and distribution of all documents received by or created by SBO. The role receives and accounts for all cash and cash-equivalent payments, including patient payments and non-AR payments, and reconciles and deposits non-AR payments. This position is part of a team that processes payments, correspondence, and other financial documents for St. Charles Health System.

Responsibilities

• Receives, sorts, and distributes documents received by mail or fax, including identifying patient accounts and interpreting documents for correct distribution.
• Serves as a reference point for other SBO teams and Revenue Cycle departments regarding distribution and indexing processes.
• Indexes documents into the document management system, including reading and interpreting a broad range of documents to determine correct document types.
• Receives and accounts for cash and cash-equivalent payments from throughout the health system.
• Processes and deposits non-AR payments, scanning them to Finance for general ledger routing.
• Prepares and fulfills change order requests for departments and clinics, including bank withdrawals, processing Workday banking supply requests, and distributing filled requests via courier.
• Reconciles cash monies in the on-site safe.
• Attends applicable meetings, including payer meetings and educational opportunities.
• Supports the organization’s vision, mission, and values, as well as Lean principles of continuous improvement.
• Ensures a safe environment for caregivers, patients, and guests while maintaining professionalism and confidentiality.
• Complies with all applicable laws, regulations, policies, and procedures, acting ethically and reporting violations.
• Delivers timely, efficient, and accurate customer service and patient care.
• Performs additional duties of similar complexity as required or assigned.

Requirements

• High school diploma or GED (required).
• Coursework in Microsoft Office applications (preferred).

Qualifications

• Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Specialist Account and Finance (CSAF), or Certified Specialist Payment and Reimbursement (CSPR) (preferred).
• Prior healthcare billing experience (preferred).
• Finance, banking, or other cash handling experience (preferred).
• Prior document management experience (preferred).