Accounts Receivable Specialist

Monday–Friday, 8:30 AM–5:00 PM

About the role

Ensure timely and accurate billing of customers, maintain positive customer relationships, and support the company’s cash flow through effective accounts receivable management. Perform account reconciliation, monitor aged receivables, engage in collection efforts, and provide clear reporting on receivable status. Partner closely with internal teams and external customers to resolve discrepancies, reduce aging, and ensure compliance with contractual and billing requirements.

Responsibilities

• Prepare, review, and verify invoices for accuracy and appropriate documentation prior to timely submission to customers.
• Ensure customers are billed accurately and in accordance with contractual terms and company policies.
• Maintain ongoing communication with customers to resolve billing questions, disputes, and discrepancies while fostering strong working relationships.
• Maintain accounts receivable records to ensure aging is current, payments and credits are properly applied, uncollectible amounts are identified, and discrepancies are resolved in a timely manner.
• Actively manage collection efforts by contacting customers via phone, email, and written correspondence, with a primary focus on aged and past-due receivables.
• Identify slow-paying or delinquent accounts and recommend appropriate collection actions or escalation strategies.
• Prepare and present regular reports on aged receivables, collection status, and key A/R metrics to management.
• Analyze trends in customer payment behavior and provide insight to improve collection effectiveness and reduce days sales outstanding (DSO).
• All other duties assigned by management.

Requirements

• High School diploma or GED equivalent.
• Minimum of one (1) year of experience in accounts receivable, billing, collections, or a related role.
• Prior experience in administration, billing, collections, or customer service involving frequent external customer interaction.

Skills

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Solid understanding of basic accounting, finance, and bookkeeping principles.
• Demonstrated attention to detail and commitment to accuracy.
• Effective written and verbal communication skills, including the ability to professionally engage with customers regarding billing and collections.
• Proficiency in Microsoft Excel.
• Experience using accounting or ERP systems.
• Ability to maintain confidentiality of company and customer information.

Pay

$20–21/hour plus a $500 sign-on bonus.

Benefits

• Medical, Dental, and Vision Insurance (benefits start on the 1st of the month following your start date).
• Company Paid Time Off.
• 7 Company Paid Holidays + 1 Floating Holiday.
• 401(k) with auto-enrollment at 3% (starts on the 1st of the month following your start date).
• Casual Dress Code.

About ACERTUS

ACERTUS is an automotive logistics provider that utilizes technology to deliver unparalleled service and visibility into the transportation process, accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology drive our relentless commitment to enhancing the customer experience through end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.