Accounts Receivable Representative I - Remote

About the role

The Accounts Receivable Representative is responsible for managing incoming payments, ensuring accurate invoices, and maintaining up-to-date customer account records. This role supports the organization's cash flow by monitoring outstanding balances, resolving billing issues, and fostering positive relationships with clients.

What does it mean to be part of our Finance/Accounting Team?

A role on our Finance and Accounting team involves helping UNFI maintain and grow its financial health as we continue to transform and scale. We need to ensure that our financial analysis and statements revolve around constant communication with our partners within the organization as well as outside to provide the most current statistics for our business health. By being attentive to details, trends, and inefficiencies, and communicating with our teams, you'll be key to our success and continued growth as North America's premier grocery wholesaler.

Job Responsibilities

• Invoicing & Billing: Generate and distribute accurate invoices and statements to customers in a timely manner.
• Payment Processing: Record and reconcile incoming payments (checks, ACH, credit cards, wire transfers) and accurately apply them to the correct customer accounts.
• Collections: Monitor accounts receivable aging reports, identify overdue accounts, and contact clients via email or phone to secure payment.
• Dispute Resolution: Investigate and resolve billing discrepancies or customer queries regarding their accounts.
• Account Reconciliation: Maintain and update files, ledger accounts, and customer records.
• Reporting: Assist in generating periodic reports for management on aging accounts and collection progress.
• Performs other duties as assigned.

Requirements

• Education/Certifications: Associate degree in Accounting, Finance, or a related field (or equivalent on-the-job experience)
• Experience: 0-2 years of experience in accounting, billing, or general office administration
• Proficiency in Microsoft Office Suite (especially Excel) and familiarity with accounting software
• Soft Skills: Strong communication, attention to detail, and problem-solving abilities
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Work Environment

• Remote Role: This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.
• Travel (minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
• Physical Environment/Demands: Most work is performed in a temperature-controlled office environment. Incumbent may sit for long periods of time at a desk or computer terminal. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday. Stooping, bending, twisting, and reaching may be required in the completion of job duties.

About UNFI

We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

Benefits

• Competitive 401k
• Competitive PTO plan
• Remote
• Health benefits – first of the month following 30 days of employment
• Mentorship program/developmental opportunities