Accounts Receivable Representative

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan course of action to recover outstanding payments.
• Handle heavy phone activity with customers.
• Contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints from customers.
• Investigate and resolve discrepancies in accounts.
• Establish good relationships with customers.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Skills/Qualifications

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information in a professional manner
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Preferred: Accuracy and attention to detail
• Excellent internal and external customer service skills
• Experience with SAP and AS400

Benefits

• Comprehensive and competitive medical, dental, and vision benefits
• Premiums below the national average
• Four different medical plan options available
• One plan offered at zero cost
• Disability, life, and AD&D insurance
• 100% company-paid paid time off and holidays

Skills Development, Training, and Career Advancement Opportunities

• Company provides opportunities for skill development and career advancement

About the Role

• Cintas Corporation helps businesses get Ready™ to open their doors with confidence every day.
• Offers a wide range of products and services to keep facilities and employees clean, safe, and looking their best.
• Headquartered in Cincinnati, OH, Cintas is a publicly held Fortune 500 company.
• The company is committed to equal opportunity employment.