Accounts Receivable Coordinator

About the role

Mactac is seeking a detail-oriented Accounts Receivable Coordinator to join our Finance team. In this role, you will help ensure the accuracy of customer accounts, cash application, invoicing, and account reconciliations while partnering with customers and cross-functional teams to support efficient financial operations. This is an excellent opportunity for an accounting professional who enjoys problem-solving, process improvement, and delivering accurate results in a collaborative, fast-paced environment. You'll play a key role in maintaining financial integrity, supporting customer satisfaction, and contributing to the success of our business.

Responsibilities

Accounts Receivable & Cash Management

• Applying and posting customer payments received through checks, ACH, wire transfers, credit cards, and other electronic payment methods.
• Reconciling daily cash receipts with bank activity and general ledger postings.
• Processing customer credit card transactions through online payment platforms.
• Researching and resolving payment discrepancies in partnership with customers and internal teams.
• Reconciling unapplied cash, credits, deductions, and account balances.
• Maintaining accurate customer account records and supporting documentation.
• Monitoring account activity to ensure timely and accurate cash application.
• Preparing daily, monthly, and periodic account reconciliations using approved reconciliation tools.
• Supporting month-end close activities, including BlackLine reconciliations and general ledger balancing.
• Partnering with accounting teams to reconcile deposits, ACH transactions, wire transfers, and credit card activity for both U.S. and Canadian operations.

Invoicing & Billing Operations

• Coordinating daily invoicing activities, including creating, posting, printing, and distributing manual and system-generated invoices.
• Processing invoice corrections, customer credit memos, and expedited invoice requests.
• Collaborating with Customer Service, IT, Cost Accounting, Traffic, and Office Services to maintain efficient invoicing processes.
• Ensuring all invoicing activities are completed accurately and within established service levels.

Customer Support, Collaboration & Continuous Improvement

• Responding to customer inquiries, assisting with collections activities, and resolving account issues by partnering with customers and internal teams.
• Supporting training, cross-functional projects, reporting requests, and process improvement initiatives.
• Providing backup support for the Accounts Receivable Lead and assisting with special projects as needed.

Financial Reporting & Audit Support

• Preparing reconciliation and cash application reports.
• Validating cash postings against bank reports and general ledger accounts.
• Monitoring daily transactions to ensure financial accuracy and compliance.
• Supporting internal and external audits by assembling requested documentation and account support.

Requirements

• High school diploma or GED required. Associate's or Bachelor's degree in Accounting, Finance or a related discipline is preferred.
• Minimum of 2 years prior Accounts Receivable experience is required.
• Strong understanding of cash application, invoicing, reconciliations, and customer account management.
• Prior exposure to multi-entity, multi-company, or international accounting environments preferred.
• Experience with JD Edwards, Oracle, or other Enterprise Resource Planning (ERP) systems preferred.
• Experience with BlackLine reconciliation software preferred.
• Exceptional attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Accurate data entry and 10-key proficiency.
• Advanced Microsoft Excel and Microsoft Office skills.
• Ability to manage multiple priorities and consistently meet deadlines.
• Self-motivated with the ability to work independently while maintaining a high level of accuracy.
• Excellent verbal and written communication skills.

About the company

Headquartered in Stow, Ohio, Mactac was founded as Morgan Adhesives Co. in 1959 by the late entrepreneur Burton (Burt) Morgan. For over 65 years, we've been manufacturing and distributing pressure-sensitive adhesive (PSA) materials used in label printing, graphic design, packaging, retail display, fleet graphics, automotive assembly, medical device assembly, and more. Today, Mactac employs more than 1,100 people and has operations in the United States, Canada, and Mexico.

Mactac's parent company, LINTEC, is a leading company in the field of adhesive materials, with a product lineup covering adhesive papers and films for seals and labels, shatter-proof window films, adhesive sheets for outdoor signs, interior finishing mounting sheets, automobile-use adhesive products, semiconductor-related tape, and LCD-related adhesive products.