Accounts Receivable Coordinator

About the role

At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. We are a team of dedicated immigration professionals (we call ourselves Porters) who believe passionately in the economic, cultural, and human value of immigration. We help clients navigate complex, high-stakes decisions with refreshingly clear guidance, creative strategies, responsive service, and genuine empathy. Immigration law is challenging, fast-paced, and deeply personal; it calls for care, sound judgment, and a shared commitment to doing excellent work. At Ellis Porter, we love what we do, and who we do it with, and we find great satisfaction in knowing that our work positively impacts the careers, families, and lives of all those we serve. Our Culture We are immensely proud of our culture at Ellis Porter. It’s grounded in the belief that people do their best work when they feel trusted, supported, and encouraged to bring their whole selves to work. We take our work seriously, but not ourselves. We do not tolerate drama, and jerks are not allowed. It’s not what you would expect from a typical law firm, because we are not a typical law firm. In the demanding, ever-changing world of immigration, our processes and tools continue to evolve, and we look for Porters who approach change with adaptability, curiosity, and a desire to keep improving how we serve one another and our clients. If you believe great work can be both high-performing and human, come join us and help make a difference.

Position Summary: As an Accounts Receivable Coordinator, you will be responsible for supporting the firm's billing and collections operations, assisting attorneys and legal teams with client financial matters, and delivering exceptional client service. You will play an important role in ensuring invoices, account records, and collection follow-up are completed accurately, professionally, and on time. In this role, you will develop an understanding of the industry-specific terms and processes unique to immigration law while building practical experience across billing, e-billing, client communication, accounts receivable, and collections.

Responsibilities

• Prepare, review, edit, finalize, and distribute client invoices, including electronic billing through client portals and LEDES formats
• Help ensure invoices are accurate, complete, and submitted on time in accordance with client billing guidelines, deadlines, and invoicing requirements
• Respond to routine billing inquiries and support the resolution of invoice discrepancies, rejections, and submission issues by coordinating with clients, attorneys, legal assistants, and internal stakeholders
• Monitor accounts receivable aging for assigned clients and conduct timely follow-up on outstanding balances, payment commitments, invoice status, and past-due accounts
• Maintain accurate records of billing activity, client communications, collection efforts, payment commitments, and account status
• Identify and escalate complex, high-risk, disputed, or non-responsive accounts as appropriate
• Particip