Accounts Receivable & Collections Assistant

We are recommending an Accounts Receivable & Collections Assistant to support a growing client with customer account management and payment follow-up activities. This role is ideal for someone who enjoys customer interaction, problem-solving, and building professional relationships while helping ensure timely payment of invoices. The majority of your day will be spent communicating with customers regarding upcoming invoice due dates, outstanding receivables, invoice requests, and account-related questions. Key ResponsibilitiesMake outbound calls to customers regarding invoices that are approaching their due dateFollow up on past-due accounts and outstanding balancesSend copies of invoices and supporting documentation as requestedResearch and document customer inquiries and payment commitmentsCoordinate with internal teams to resolve billing questions and account discrepanciesEscalate customer concerns to the appropriate departments when neededMaintain accurate records of customer interactions and account activityDeliver professional, customer-focused service while helping maintain timely payment activity and healthy customer accounts Why Apply?Consistent Monday-Friday scheduleCollaborative team environmentOpportunity to make an immediate impactRole offers a blend of customer service, account management, and collections responsibilitiesExcellent opportunity for professionals looking to grow their accounting support and customer relations experience If you enjoy working with customers, solving problems, and helping organizations maintain healthy cash flow, we'd love to hear from you. Connect with our team today by calling (563) 359-3995! QualificationsPrevious experience in Accounts Receivable, Collections, Billing, Customer Service, Call Center, Banking, or a related fieldStrong verbal and written communication skillsComfortable making a high volume of outbound callsAbility to build rapport and maintain professionalism during payment-related conversationsStrong organizational skills and attention to detailProficiency in Microsoft Office and business software applicationsAbility to manage multiple priorities and work independently Preferred ExperienceManaging aging Accounts Receivable balancesBusiness-to-business (B2B) accounts receivable or payment follow-upBilling or invoicing supportCustomer account managementPayment application and cash postingHigh-volume phone-based customer service environments Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.