Accounts Receivable Associate

About the role

SpecterOps is seeking an Accounts Receivable Associate to support accurate and timely order-to-cash operations. This role will build a strong foundation in customer billing, cash application, collections support, account reconciliation, and month-end close in a dynamic, mission‑driven company. The successful candidate will be detail-oriented, comfortable investigating exceptions, and able to communicate clearly with customers and internal partners. This role is a good fit for someone who enjoys dependable execution, practical problem‑solving, and improving repeatable finance processes.

Location: This position is remote, based in the U.S., with travel for events and occasional in-person company gatherings. Candidate must be authorized to work and reside in the United States; we currently do not sponsor immigration visas.

Responsibilities

• Manage customer account setup and billing-data maintenance, including validating billing contacts, tax details, payment instructions, coding, and related documentation.
• Prepare and distribute customer invoices from approved contracts, orders, billing schedules, and other source documentation.
• Apply customer payments accurately and promptly; research unapplied cash and resolve discrepancies with internal and external stakeholders.
• Monitor accounts receivable aging, follow up on outstanding balances, and document collection activity and customer commitments.
• Respond to customer billing questions and coordinate issue resolution with Sales, Legal, RevOps, and other internal teams.
• Support revenue recognition and month-end close by maintaining revenue schedules and reconciling AR activity to the general ledger, bank activity, and supporting schedule. Prepare journal entry support and escalate exceptions as needed.
• Maintain organized, audit-ready reports, schedules, and supporting records; support audits and compliance reviews by gathering requested documentation.
• Support ongoing improvements to billing, collections, cash application, and reconciliation processes while maintaining established approval and documentation controls.

Required Qualifications

• 1–3 years of experience in accounts receivable, accounting operations, billing, cash application, revenue accounting, or a related function; equivalent practical experience may be considered.
• Working knowledge of basic accounting and GAAP concepts, including debits and credits, account reconciliations, and revenue-related schedules.
• Working proficiency in Microsoft Excel, including formulas, filters, lookups, and basic pivot-table analysis.
• Strong attention to detail, organization, and analytical/problem‑solving skills.
• Clear written and verbal communication, including customer-facing communication.
• Ability to handle sensitive customer and financial information and follow documented processes and approval controls.
• Eagerness to learn, collaborate, and contribute to a fast‑paced environment.
• Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency.

Nice to have

• Bachelor’s degree in accounting, finance, business, or a related field.
• Experience with an ERP or accounting system; NetSuite experience is a plus.
• Experience with Salesforce or another CRM and with billing, collections, or revenue operations workflows.
• Experience supporting month-end close, audit requests, compliance reviews, or revenue-recognition activities.

Pay

Salary Range: Base salary annually, commensurate with experience Associate level: $70,000 - $85,000

Benefits

• Health/Dental/Vision/life insurance: 100% covered for both the employee and their family
• Flexible time off policy
• 13 paid holidays annually
• 401(k) with up to 4% company match
• Stock Options & semi-annual bonuses
• Remote work: