Accounts Receivable Associate

JOB DUTIES

• Bills customers for all orders shipped daily
• Issues credit memos or refunds as needed
• Fulfills the corporate credit policy in regard to the credit granting, reporting, and updating process
• Ensures tax procedures are followed
• Works on daily customer deposits/payments and associated duties
• Reviews orders for potential fraud using a variety of tools
• Verifies that credit card orders are processed correctly
• Maintains NetSuite customer database to ensure that information is current and accurate
• Affords assistance to the Credit Manager in making collection calls on past-due accounts
• Utilizes a variety of websites and programs to complete daily credit duties, including Dun & Bradstreet, WAWF, Exostar, and CyberSource
• Maintains shared emails to ensure all work is done accurately and in a timely manner

ESSENTIAL KSA’s (Knowledge, Skills, Abilities)

• Completes a comprehensive background check to support our PCI DSS compliance
• Strong computer skills, including Microsoft Word and Excel
• Attention to detail - accuracy is extremely important in this position
• Excellent time & workload management skills
• Excellent verbal and written communication skills
• Customer service mindset
• Ability to work independently within a team environment to accomplish common goals
• Capacity to learn and utilize a variety of continually changing technology platforms to accomplish day-to-day duties
• Two-year Accounting degree or comparable work experience

PREFERRED SKILLS

• Experience working with NetSuite
• Dun & Bradstreet experience
• Experience with military contracts and WAWF
• Accounting experience