Accounts Receivable Associate

About Expeditors

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of more than 350 locations across six continents. We specialize in global supply chain management, offering customized solutions and integrated information systems. Our mission is to recruit, train, and retain the very best logistics and technical experts, promoting from within and providing a unique compensation program that supports career growth.

About the role

Highly motivated and reliable individuals are needed to support the team as an Accounts Receivable Associate. The ideal candidate must have intermediate‑level knowledge of Microsoft Excel, excellent oral and written communication skills, and a proven history of delivering exceptional customer service at all levels. Our fast‑paced, team‑oriented environment requires strong organizational and time‑management abilities, as well as a professional attitude and attire that reflect the Expeditors culture.

Responsibilities

• Perform weekly customer contact on all client invoices in a high‑volume, fast‑paced environment.
• Ensure all invoices are paid in term.
• Provide up‑to‑date detailed notes listing actions/status on each invoice in the Accounts Receivable system.
• Summarize efforts weekly with the Accounts Receivable Supervisor.
• Proactively identify problem accounts or disputed invoices and follow up via email/telephone to resolve issues, building key relationships with customers and internal staff.
• Assist with process improvements related to problematic accounts and work directly with the manager for resolution.
• Process credits and issue refunds to customers weekly.
• Build key relationships with district operations to quickly resolve invoice issues.
• Retrieve and research information as needed.
• Support the Accounting Department with miscellaneous projects and assignments.

Qualifications

• Strong analytical skills.
• Detail‑oriented.
• Outstanding organizational skills.
• Ability to communicate clearly both verbally and through email.
• Intermediate‑level Microsoft Excel proficiency.
• 10‑key by touch.

Benefits

• Paid vacation, holiday, and sick time.
• Medical health plan.
• Life insurance.
• Employee Stock Purchase Plan.
• Training and personnel development program.
• Growth opportunities within the company.
• Employee referral program bonus.