Accounts Receivable Assistant

About the role

Responsible for data entry of accounts receivable, bank deposits, reconciliation, and resident trust. Handles processing for all resident billing, payments, and account adjustments while maintaining accurate financial and census records. Supports residents and families with billing inquiries and Medicaid applications. Assists with month-end closing and provides backup administrative support.

Responsibilities

• Data entry of accounts receivable and bank deposits
• Reconciliation and resident trust management
• Process resident billing, payments, and account adjustments
• Maintain accurate financial and census records
• Support residents and families with billing inquiries and Medicaid applications
• Assist with month-end closing
• Provide backup administrative support
• Act as liaison between family members and billing agencies regarding financial assistance

Skills

• Customer Service and Communication: Friendly and professional demeanor with patience, empathy, active listening, and clear communication
• Administrative and Office Skills: Knowledge of Medicare and Medicaid regulations, including billing guidelines; familiar with UB04; ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations
• Supportive Presence: Creating a comforting and engaging atmosphere for residents and families
• Teamwork: Ability to work toward the common goal of excellent care for residents

Requirements

• Associate’s degree or equivalent from a two-year college or technical school or one or more years of related experience and/or training or equivalent combination of education and experience

Benefits

• Competitive Compensation: Access to earned wages before payday, lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs
• Health & Wellness: Medical coverage as low as $25, vision and dental insurance, Employee Assistance Program for personal or work-related issues, Workforce Chaplains, and Personalized Wellness Coaching
• Life in Balance: Holiday pay, PTO with opportunities to earn additional PTO, employee discount programs for travel, retail, entertainment, and food
• Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities (e.g., Ivy Tech and Purdue Global), financial assistance for continuing education, company-sponsored scholarship programs, and tuition reimbursement
• Team Culture: A.R.E. Values—Compassion, Accountability, Relationships, and Excellence—guiding principles for improving the lives of seniors. Employee recognition events and monthly and annual awards

Full-Time and Part-Time benefits may vary; terms and conditions apply.