Accounts Receivable (AR) Specialist I

About the Company

Linxup offers products and solutions that help thousands of field service fleets solve real business problems. The company helps businesses get more out of their vehicles, equipment, tools, and workers in the field through robust, easy-to-use tracking and dash cam solutions. Linxup delivers class-leading reliability, flexibility, and live, US-based onboarding, support, and coaching to ensure customers maximize their investment. Founded in 2004 and based in St. Louis, MO, Linxup serves over 30,000 customers across industries such as field service, construction, trucking, transportation, and other enterprises relying on mobile workers and equipment.

Responsibilities

• Process credit card & ACH payments through a 3rd party vendor
• Reconcile daily reports and deposits (Credit Card, ACH, EFT, and Checks) and apply payments
• Monitor past due accounts and contact customers to resolve overdue payments
• Assist customers with updating payment instruments
• Monitor multiple email mailboxes and respond to internal and external customer inquiries
• Dispute credit card chargebacks
• Maintain customer sales tax certificates via Avalara CertCapture
• Process sales tax credit memos
• Assist with preparing the necessary support for submitting uncollectible accounts to the collection agency
• Serve as a backup for other AR Specialist responsibilities
• Assist with audits (state, federal, or financial statement)
• Identify and implement system and business process improvements
• Perform other duties as assigned

Requirements

• Bachelor’s Degree in Accounting, Finance, or Business (preferred) and/or relevant work experience
• 3+ years of related work experience (bachelor’s degree or equivalent required)
• Experience using NetSuite ERP
• General math, accounting, financial software, and analytical skills
• Organizational and time management skills
• Excellent written and verbal communication skills
• Ability to handle multiple tasks in a fast-paced, changing environment
• Ability to communicate with customers in a polite and professional manner via phone and email
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Excellent customer service skills
• Ability to learn quickly, work independently, and collaborate with a team

Schedule

Monday through Friday from 8:00 AM until 5:00 PM.

Benefits

• Competitive hourly rate
• Medical, Dental, Vision, Life, and 401(k) benefits
• Paid Time Off (PTO)