Accounts Receivable and Collections Associate

About the role

The Accounts Receivable & Collections Associate plays a crucial role in the Accounting & Finance team, focusing on maintaining customer accounts within the ERP database, managing customer invoicing, and collecting outstanding Accounts Receivable invoices.

Responsibilities

• Communicate directly with customers to send outstanding invoices, credit memos, account statements, and collection notices.
• Actively contact customer accounts to ensure timely collection of Accounts Receivables and minimize delinquent balances.
• Interact with customers to identify and resolve issues impacting payment of invoices, working with internal stakeholders to address these issues.
• Maintain records of customer interactions within the ERP system to track progress on collection efforts and for future reference in credit decisions.
• Update ERP database with customer information changes, including contacts, addresses, credit terms, tax information, etc.
• Aid in the preparation of account reconciliations and internal reporting for month-end closing processes.
• Identify areas for continuous improvement in departmental functions and assist in implementing process improvements.
• Cross-train on other Finance department functions and assist on miscellaneous projects as assigned.

Requirements

• High School Diploma required.
• 1 to 3 years related experience in general accounting and/or collections.
• Proficiency in Excel, Word, and Outlook required; Microsoft Navision preferred.
• Ability and motivation to solve problems.
• Strong time management skills.
• Ability to work independently and in a team environment.
• Ability to travel up to 5%.

Qualifications

• Education: High School Diploma.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively.

Benefits

• Competitive salary.
• Generous health benefits (96% company-paid).
• Company HSA contribution.
• 401(k) with company match.
• Tuition reimbursement program.
• Profit share bonus package.
• Opportunity to work with a dynamic group of professionals.

Pay

N/A

Schedule

N/A

Benefits

• Health benefits (96% company-paid).
• HSA contribution.
• 401(k) with company match.
• Tuition reimbursement program.
• Profit share bonus package.
• Dynamic work environment.