Accounts Receivable Analyst (Remote)

About Us

Guided by our mission to enable better health and greater wealth, we help businesses and individuals thrive today, tomorrow, and into retirement by strengthening and simplifying the health and wealth journey. Our values shape how we show up every day:

• Lead with Heart by acting with compassion, empathy, and doing what's right;
• Cultivate Trust through integrity, transparency, and accountability;
• Aim Higher by never settling for what's expected and continually raising the standard;
• Win Together by collaborating inclusively to achieve the best outcomes.

With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners—helping the people they care about plan, save, and invest for a brighter future. We relentlessly pursue better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more.

We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.

While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA, and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions.

Responsibilities

• Analyze unapplied cash, misapplied payments, payment variances, and other accounts receivable exceptions by researching transactional data across multiple systems.
• Investigate complex payment discrepancies using data from billing, banking, cash application, and accounts receivable platforms to determine root causes and appropriate resolution.
• Analyze exception reports and account activity to identify trends, recurring issues, and opportunities to improve cash application accuracy and operational efficiency.
• Serve as a functional resource for NetSuite, Sage, Versapay, banking platforms, and related accounts receivable systems by researching system-generated exceptions and automated matching outcomes.
• Collaborate with clients, brokers, funding teams, and internal stakeholders to resolve payment inquiries, reconcile discrepancies, and facilitate issue resolution.
• Prepare recurring and ad hoc reports related to payment activity, exception management, cash application results, and accounts receivable performance.
• Document findings and provide recommendations to improve processes, system utilization, automated matching rules, and data quality.
• Support system implementations, enhancements, testing activities, and process improvement initiatives related to billing, cash application, and accounts receivable operations.
• Perform other duties as assigned within the nature and level of work.

Requirements

• Minimum of two (2) years of experience in accounts receivable, accounting, finance, or related analytical function.
• Experience researching and resolving complex payment discrepancies.
• Experience working with ERP, billing, banking, or cash application systems.
• Strong analytical and critical thinking skills with the ability to interpret financial and transactional data.
• Demonstrated ability to perform root cause analysis and develop recommendations for issue resolution.
• Experience working across multiple systems and data sources to investigate and resolve discrepancies.
• Strong proficiency in Microsoft Excel, including data analysis and reporting capabilities.
• Ability to identify trends, patterns, and process improvement opportunities.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills with the ability to explain complex issues to both technical and non-technical stakeholders.
• Ability to build collaborative relationships across departments and influence resolution of issues.

Preferred Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or related field.

Pay

$27.00/hr - $31.00/hr

Benefits

• Healthcare
• 401K savings plan
• Company holidays
• Paid time off
• Parental leave
• Employee assistance program
• Incentive and bonus opportunities