Accounts Receivable Analyst

About the role

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025.

Position Purpose: To research and dispute short pays/debits taken by customers. Assist in resolving price discrepancies and assist in process improvements for uploading of all automotive customer pricing.

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Responsibilities

• Work with Corporate Finance to identify AR discrepancies for assigned accounts
• Resolve account discrepancies for assigned Customer base working with Customer contacts and Sika colleagues in Customer Service, Operations, and Sales. Items to resolve may include Customer deductions, quantity and pricing discrepancies, and unpaid invoices
• As needed, work with Sika Customers to deliver required detail in order to resolve payment disputes. Items including but not limited to Proof of Deliveries, Bill of Ladings, Updated Invoices, etc.
• Identify and implement new and/or updated business processes to reduce/eliminate reoccurring AR discrepancies and improve AR performance (as measured by overdue AR)
• Act as backup to import specialist