Accounts Payable Associate

Responsibilities

• Invoice Processing & Document Control
• Review, index, and process vendor invoices and related financial documents in AP systems with a high degree of accuracy.
• Maintain organized electronic records and ensure documents are archived in accordance with retention and compliance requirements.
• Investigate and resolve routine invoice discrepancies, matching issues, duplicate invoices, and payment exceptions using established procedures and system tools.
• Perform basic research to determine invoice or payment status and identify missing documentation or processing issues.
• Escalate complex, high-risk, or systemic issues to senior staff or SMEs as appropriate.
• Issue Resolution & Research
• Serve as the first point of contact for general AP inquiries from vendors and internal departments via inbox, phone, and voicemail within established service-level expectations.
• Provide payment status, remittance details, and general AP guidance while maintaining a high standard of customer service.
• Assist with problem invoices or documentation issues.
• Check Disbursement Support
• Prepare and coordinate limited check disbursements requiring special routing, additional approvals, or supporting documentation prior to mailing.
• Ensure checks and associated documentation are accurate, complete, and distributed in accordance with established procedures and internal controls.
• Workflow Monitoring & Support
• Proactively monitor invoice and voucher workflows to identify delays, errors, or data issues and take corrective action within assigned authority.
• Absorb and assist with special projects, audits, and ad hoc document requests as needed.
• Support consistent office coverage and assist team members to ensure continuity of AP operations.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of accounting, accounts payable, or cash handling experience.
• Strong computer skills, including Microsoft Office.
• Demonstrated attention to detail and organizational ability.