Accounting Solutions Expert

About the role

The Accounting Solutions Expert will bridge the gap between Blue Onion’s AI-powered order-to-cash reconciliation platform and the finance teams that utilize it. This role is customer-facing and requires a deep understanding of cash application, AR, and reconciliation workflows.

This position is ideal for an accounting professional who is excited about technology and automation. The role involves supporting the sales cycle, guiding customer implementations, and acting as the internal voice of the accounting practitioner as the product evolves.

Responsibilities

• Serve as the in-house subject matter expert on order-to-cash, cash application, accounts receivable, and reconciliation processes and best practices
• Partner with Sales during the pre-sales cycle—join demos and discovery calls to answer technical/operational accounting questions and help prospects map their current-state process to our platform
• Lead or support customer onboarding: understand each client's existing reconciliation workflows, chart of accounts, and AR systems, and configure the platform to match their process
• Translate complex accounting concepts into clear, practical guidance for both customers and internal teams
• Act as a trusted advisor to customers' accounting and finance teams throughout onboarding and ongoing use, ensuring they're getting full value from the platform
• Collaborate closely with Product and Engineering to relay customer feedback, identify gaps, and help shape the roadmap based on real accounting practitioner needs
• Help build internal enablement content, playbooks, and training materials that reflect real-world accounting scenarios
• Provide guidance to product and engineering teams on technical customer product requests and challenges to inform proper roadmapping where possible

Requirements

• Bachelor's Degree in Accounting or Finance
• At least 3+ years of accounting experience, ideally with a combination of Big 4 and industry experience
• Familiarity with ERP systems (e.g., NetSuite, Quickbooks, Xero) and finance/accounting workflows. E-commerce experience is a plus
• You love working with others and teaching others new ways of doing things
• Ability to handle various tasks simultaneously, prioritize open issues, and manage multiple deadlines
• Work independently, and as part of a larger team, to utilize your industry experience and creativity in creating customer solutions

Qualifications

• Compensation Base Salary: $85,000–$100,000 depending on experience
• Comprehensive healthcare coverage (medical, dental, vision)
• Remote-first culture with flexible working hours
• Open leave policy