Accounting Manager, Payment Services

Essential Functions & Responsibilities

• Develop and supervise the payments team.
• Provide coaching, performance feedback, and ongoing training related to payment rules, Symitar functions, and compliance requirements per NACHA, Reg E, and internal policies.
• Identify opportunities to optimize payment workflows within Symitar and connected systems.
• Assist with implementation and testing of new payment products, system upgrades, or integrations as it relates to the accounting department.
• Responsible for various complex reconciliations.
• Adds all new payment system GLs in Frontier upon implementation and reconcile those GLs to ensure any discrepancies during project development are resolved quickly.
• Serves as an escalation point for complex member issues involving transactions, disputes, payment delays, or research requests.
• Prepares documentation for internal and external audits.
• Develops and maintains procedures and desk procedures for the responsibilities of the position and those positions supervised.
• Serves as a backup in the accounting department as needed.
• Performs other job-related duties as assigned.

Knowledge and Skills

• Experience: Five to seven years of similar or related experience.
• Education: A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. Accounting or Finance degree preferred.
• Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Outside Contacts: Requires ordinary courtesy in providing assistance and information.
• Other Skills: Experience working with Automated Clearing House and In-Clearing processing strongly preferred. Basic knowledge of economic and accounting principles and practices, the financial markets, Credit Unions and the analysis and reporting of financial data.

Physical Requirements

• Ability to sit for extended periods of time.
• Ability to focus on computer screen for extended periods of time.
• Ability to operate personal computer and 10-key calculator.
• Ability to speak clearly with sufficient volume to be heard and ability to hear responses.