Accounting Manager

Billing Operations Leadership

Directly supervise billing and cash application functions (majority of team)

Own the daily billing workflow in a high-volume, job-based environment

Provide hands-on support to resolve billing issues, discrepancies, and delays

Ensure invoices accurately reflect job details, pricing structures, and customer requirements

Monitor billing throughput, backlog, and cycle times

Partner with sales, project managers, and operations to ensure billing inputs are complete and accurate

Sales Tax Execution & Compliance

Apply company-defined sales tax policies across multi-state transactions

Ensure consistent tax treatment across diverse offerings (print, branded merchandise, e-commerce, design, etc.)

Identify and escalate complex or unclear tax scenarios to CFO

Maintain documentation and ensure adherence to tax procedures

Support compliance processes, filings, and audit readiness

Accounts Payable Oversight

Oversee accounts payable operations within the broader accounting function

Provide guidance to a dedicated AP lead and coordinate shared support from billing staff

Ensure timely invoice processing, approvals, and vendor payments

Maintain controls over disbursements and vendor setup

Resolve discrepancies and ensure coordination between AP and billing workflows

Close Support (A/R & A/P Focus)

Support monthly close activities related to:

• Billing completeness and cutoff
• A/R activity and cash application
• A/P invoice cutoff and accrual support
• Ensure subledger accuracy and readiness to meet close timelines
• Assist CFO in resolving issues impacting financial accuracy and timeliness

Process Documentation & Procedure Development

Partner with CFO to document and formalize billing, A/R, and A/P procedures

Translate policies into clear, repeatable workflows, checklists, and training materials

Establish consistency across complex and variable billing scenarios

Train team members and reinforce adherence to standardized processes

Continuously refine procedures based on operational issues and team feedback

Team Leadership & Daily Management

Lead and coordinate a team of approximately 8 employees across billing, cash application, and accounts payable

Provide active, day-to-day supervision—not just review—of transactional work

Manage workload distribution, priorities, and bottlenecks across functions

Set expectations around accuracy, productivity, and accountability

Develop team capabilities and improve overall operational performance

Operational Authority & CFO Coverage

Act as the primary accounting operations lead during CFO absence (e.g., PTO)

Approve routine transactions including:

• Vendor payments (within established thresholds)
• Standard billing output and adjustments
• Customer credits and routine A/R decisions

Ensure continuity of billing and disbursement operations without interruption

Apply established policies consistently while escalating non-routine, high-risk, or judgment-based decisions

Support adherence to documented approval limits and escalation protocols