Accounting Division Director

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, PowerDMS.com, and related applications. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including Governmentjobs.com, NEOED.com, PowerDMS.com, and related applications.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.
• Facilitate payroll and tax services for customers.
• Respond to legal requests and enforce legal agreements.
• Prevent fraud and potentially illegal activities.

Requirements

• At least 3 years of experience in IT support or customer service.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM systems.

Qualifications

• Experience with web development and database management.
• Knowledge of cybersecurity principles and practices.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong attention to detail and organizational skills.

Skills

• Technical skills: Web development, database management, cybersecurity.
• Soft skills: Problem-solving, communication, interpersonal skills.
• Software proficiency: Microsoft Office Suite, CRM systems.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance benefits.
• Employee discounts on NEOGOV products.

Pay

$60,000 annually.

Schedule

Full-time position with a standard 40-hour workweek.