Accounting Associate/Cash Application

This position reports to the Production Controller and is based in Grayslake, IL. The role primarily works from this location with opportunities for remote work as agreed with your supervisor, though on-site presence may be required for cash management.

Responsibilities

• Monitor and process items coming to the shared accounting e-mail inboxes.
• Process credit card payments and run daily banking reports.
• Process cash applications (ACH, lockbox) and post deposits in Aspire for transmittal to the accounting system.
• Close Aspire issues when past-dues are paid.
• Generate and send out invoices: maintenance (monthly), per service (monthly), enhancement (semi-monthly: 1st and 15th).
• Process credits, write-offs, and refunds.
• Manage 3rd party invoicing platform, including setup of new accounts and updates to customer records in Aspire.
• Perform invoice uploads and manage client POs.
• Maintain list of logins for all platforms and active customer accounts on each platform.
• Assist with AR collections and issues tracking.
• Assist with annual audit requests.
• Provide backup for Accounting Associate - Payable Administrator.

Key Performance Metrics

• Achieve a complete, accurate, and timely financial close while meeting other required deadlines.
• Ensure aged receivables stay within the threshold set by Heartland Corporate.
• Maintain an organized filing system of documents and records.
• Provide positive support to division branches and management, implementing efficiencies as appropriate.

Qualifications & Competencies

The Accounting Associate – Receivable Administrator will:

• Exude the company values in all respects:
  • Human – we do love plants, but we cultivate people to serve people.
  • Exceptional – our best efforts energize everything we do.
  • Accountable – we own the outcomes in our relationships with each other and our clients.
  • Respectful – we believe in the golden rule.
  • Trusted – clients know they can count on us to keep their best interests at heart.
• Hold an Associate’s Degree and have 2 years of accounting experience.
• Preferably have experience with Aspire or similar industry software.
• Be versatile and adaptable to a constantly changing and entrepreneurial environment.
• Act responsibly and ethically when working with sensitive financial information.
• Demonstrate an attitude of continuous improvement and celebrate progress.
• Possess strict attention to detail, exceptional time management, organizational, and follow-up skills.
• Exhibit excellent communication, listening, and customer service skills.
• Maintain a calm demeanor in difficult situations and make critical judgments.
• Be results-oriented with the ability to handle multiple and competing priorities.
• Be fanatical about details, accuracy, and record-keeping.
• Approach challenges with a solution-oriented mindset.

Other Requirements

• Fully bilingual (English and Spanish) is a benefit.
• Occasional local travel to other company offices may be necessary.