Accounting Associate - Accounts Receivable

Responsibilities

• Manage Accounts Receivable functions, including posting customer payments, processing cash receipts, and maintaining accurate customer account balances.
• Proactively communicate with customers regarding outstanding invoices, payment status, past-due balances, and payment arrangements while maintaining positive customer relationships.
• Research, investigate, and resolve customer account discrepancies, short payments, unapplied cash, deductions, and billing issues in a timely manner.
• Monitor aging reports and follow up on delinquent accounts to ensure timely collection of outstanding receivables and improve cash flow.
• Process and apply payments received through checks, wire transfers, ACH transactions, and other payment methods, ensuring accurate account disposition and documentation.
• Maintain detailed records of customer communications, payment commitments, collection activities, and account resolutions.
• Respond to internal and external inquiries regarding customer account status, invoice details, payment history, and outstanding balances.
• Reconcile customer accounts and identify posting errors, unapplied payments, or account variances, taking corrective action as needed.
• Prepare and distribute customer statements, collection notices, and other accounts receivable correspondence.
• Assist with monthly AR reporting, account reconciliations, aging analysis, and month-end closing activities.
• Collaborate with customers, sales teams, and internal departments to resolve billing concerns and facilitate prompt payment of invoices.
• Maintain organized accounting records, supporting documentation, and financial reports in accordance with company policies and accounting standards.
• Support Accounting Department operations by assisting with reporting, account maintenance, cash management activities, and other duties as assigned.

Core Skills & Qualifications

• Proficient in Microsoft Office (Excel, Word)
• Excellent written and verbal communication skills
• Strong organizational skills; must be detail oriented
• Ability to follow up on pending issues
• Ability to meet deadlines
• Adaptive and willingness to learn new processes
• Ability to work well in teams
• 3 years in an accounts receivable, payable or other accounting role

Benefits

• Medical/Dental/Vision insurance and Health Savings Accounts (HSA's) with employer contributions
• Retirement Plan
• Paid Holidays
• Paid Time Off
• Paid Bereavement Leave

Hourly wage: $22.00 - $28.00 DOE. Full-time, in-office position located in Lynden, WA 98264. Hours: Monday–Friday, 8:00 AM–5:00 PM.