Account Trainer

About the role

The Account Trainer role is part of the Strategic Partners Team at Avocado. Reporting to the Senior Key Account Manager, this role involves servicing assigned Strategic Partners, building and maintaining a prospect funnel, and managing price lists. The role also requires comprehensive use of Hubspot CRM, providing in-person and virtual training, analyzing sales data, and communicating challenges and opportunities to the Customer Experience Team.

Responsibilities

• Servicing assigned Strategic Partners by assisting with challenges, pricing, merchandising, point of sales, promotions, and other interactions with Avocado.
• Building and maintaining a prospect funnel for growth of new partners.
• Maintaining revenue and new account acquisition goals.
• Comprehensive use of Hubspot CRM (Customer Relationship Management) software, including entering call notes, contact information, communications, and planning upcoming events.
• Providing in-person and virtual training as needed to retailers on using Avocado LMS, ordering portal, location of assets, price lists, and marketing tools.
• Analyzing sales data and providing merchandising recommendations on new and existing products and accessories based on this analysis.
• Processing Point of Purchase (POP) requests and guiding assigned accounts in what POP should be displayed.
• Communicating challenges and opportunities to the Customer Experience Team and Management.
• Managing price lists including adding new products, adjustments, and updates.

Requirements

• Minimum of 3 years of experience in a fast-paced Sales environment.
• Knowledge of Mattresses, adjustable bases, and bedding is a PLUS.
• Excellent communication skills.
• Excellent time management skills.
• Positive, high energy, self-motivated.
• Technological skills including Word, Excel, and PowerPoint, and virtual meetings.
• The ability to use Excel is emphasized.
• Self-driven and disciplined.
• Ability to communicate effectively.
• Regular and predictable attendance.

Physical Requirements

• Stationary position: Must be able to remain stationary 50% of the time.
• Operate: Constantly operates a computer and other office machines such as printers and tablets.
• Communicate: This role frequently communicates with other team members to update on the status of a task.
• Travel: This role has up to 75% of travel via air or land.

What You Bring

• Minimum of 3 years of experience in a fast-paced Sales environment.
• Knowledge of Mattresses, adjustable bases, and bedding is a PLUS.
• Excellent communication skills.
• Excellent time management skills.
• Positive, high energy, self-motivated.
• Technological skills including Word, Excel, and PowerPoint, and virtual meetings.
• The ability to use Excel is emphasized.
• Self-driven and disciplined.
• Ability to communicate effectively.
• Regular and predictable attendance.

What We Offer

• Medical (HMO, PPO, HSA), Dental, Vision
• 100% Employer Paid Life Insurance
• 401(k) with employer match
• PTO
• Volunteer days
• Employee product purchase program
• Profit Sharing Bonus Plan
• Training and Tools to be successful along with a strong partnership from your peers and leaders
• Company Wellness Program
• Referral Bonus
• Career growth opportunities