Account Technical Manager
About the role
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. LiquiBox is hiring an Account Technical Manager in Charlotte, NC who serves as the technical authority the commercial team relies on to determine whether an opportunity is technically viable before further resources are committed. You will qualify prospects, design and run customer trials, and translate lab and plant data into actionable recommendations. You own the technical relationship with customer CTOs, plant teams, and lab colleagues, and you are the point person for quality claims and trial decisions. While commercial owns the sales side, you own the technical side, and both functions move together. The role involves frequent travel to customer plants, labs, and corporate offices, requiring you to build credibility with executives and production‑line operators alike. You will gain direct exposure to LiquiBox leadership, manage your own schedule and travel plan, and have a clear career path for long‑term growth in account technical work.
Responsibilities
- Qualify customer opportunities technically on prospecting calls and determine whether they convert before the team commits further resources.
- Prepare for and lead customer trials end to end, including adjusting fillers to Sealed Air's bags and coordinating the people, sites, and timelines involved.
- Communicate directly with customers throughout the trial and evaluation process.
- Coordinate meetings and travel across customer and plant visits.
- Work with labs on sample‑performance analysis and resolve customer quality claims with data.
- Visit customer sites for checkups, trials, and prospecting.
- Lead customer QBRs that connect technical performance to business outcomes.
- Organize and lead trials from setup through results.
Qualifications
Required:
- Bachelor’s degree in engineering.
- 10 to 15+ years of relevant experience (typical target, not a hard cutoff).
- Learning agility to quickly master product technical details, including fitment and bags, without extensive hand‑holding.
- Willingness to travel extensively on a schedule that changes week to week.
- Demonstrated ability to build rapport across a wide range of stakeholders, from executives to plant‑floor employees.
- Customer‑facing technical experience (strong exceptions possible for candidates who show the learning agility and rapport‑building ability above).
Preferred:
- Prior experience as an Account Technical Manager or in a comparable customer‑facing technical role.
- Flexible packaging industry background.
- Experience with filling equipment.
- Working knowledge of flexible‑packaging testing and physical‑property performance measurements.
Pay
Base Compensation Range: $93,100 - $160,655. The range complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs.
Benefits
Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well‑being.
Schedule
Travel is extensive and variable, averaging 3 to 5 days per week, with some weeks requiring no travel and others requiring travel every day.