Account Supervisor, Professional Services

Key Responsibilities

• Lead multiple accounts, acting as a senior day-to-day contact for clients.
• Develop and implement strategic communications plans that align with client business goals.
• Provide thoughtful, proactive counsel to clients on media strategy, storytelling, and executive visibility.
• Identify growth opportunities and ensure client satisfaction and retention.
• Guide media relations strategy across professional services industries.
• Shape narratives that position clients as category leaders and innovators.
• Oversee the creation of thought leadership programs, bylined articles, and speaking opportunities.
• Ensure consistent, high-quality pitching that drives top-tier media coverage.
• Lead and mentor a team of junior and mid-level PR professionals, ensuring alignment and accountability.
• Oversee workload balance, quality control, and deadlines across multiple accounts.
• Provide constructive feedback and support career development within your team.
• Manage budgets, staffing, and resource allocation effectively.
• Deliver reporting and analysis that demonstrate tangible results and ROI.
• Contribute to business development, proposal writing, and new client presentations.

Qualifications

• 7+ years of PR experience, with significant experience in an agency environment.
• Proven success leading multiple client programs and managing account teams.
• Strong writing, pitching, and presentation skills.
• Experience mentoring and developing high-performing teams.
• Strategic thinker with exceptional attention to detail and follow-through.
• Comfortable working cross-functionally and managing multiple priorities in a fast-paced environment.

Perks

We offer a competitive benefits package—including comprehensive medical/dental/vision coverage, vacation/sick leave/holiday PTO, 401(k), Flex Fridays, flexible remote work options, and Summer Fridays.