Account Supervisor, Influencer Marketing
Viral Nation · United States · 1 wk ago
RemoteRemoteBusiness DevelopmentFull-time
Responsibilities
- Lead day-to-day client engagement and operational flow across assigned accounts, serving as the primary client contact for tactical communication, campaign execution, and program updates.
- Manage end-to-end campaign execution across influencer marketing programs, including community management, production coordination, and creator partnerships across micro–macro tiers.
- Oversee creator operations and campaign tracking, including management of Data Tracking Sheets and ensuring accuracy across internal platforms and systems.
- Monitor campaign performance and delivery, proactively identifying optimization opportunities, risks, and potential upsell opportunities in partnership with the Account Director.
- Ensure strong operational discipline by maintaining system accuracy, workflow consistency, and adherence to internal processes and reporting standards.
- Manage campaign budgets and day-to-day financial oversight, ensuring work is executed within approved scope and budget parameters.
- Collaborate with cross-functional teams (e.g., Paid Media, PR, Creative, Production) to ensure seamless coordination across integrated campaign activities.
- Support strategic planning and client growth, including contributing to QBR development, campaign insights, and long-term account roadmaps.
- Lead and contribute to client presentations, helping shape clear narratives, performance insights, and strategic recommendations.
- Mentor and develop junior team members (AMs and AEs) to strengthen campaign execution, operational excellence, and client communication skills.
- Identify and implement workflow improvements, including leveraging AI-enabled tools and operational efficiencies to improve team performance and scalability.
Qualifications and Skills
- At least five years of experience in client-facing digital, social, PR or influencer role
- Deep experience with influencer engagement across paid and earned, different tiers and segments
- Availability to support occasional evening and weekend work related to creator communications, live campaign needs, and time-sensitive content reviews
- Must be based in Las Vegas and available to travel to resort properties up to 2–3 times per week to support on-site activations, creator management, and production needs
- Strong understanding of influencers and social media landscape
- Experience in creating social media content and driving measurement efforts for social, digital or influencer program including calculating benchmarks, engagement rates, synthesizing data
- Highly organized, with experience managing multiple clients simultaneously
- Experience working specifically with influencers on new and/or emerging platforms (TikTok, Twitch etc)
- Additional social/digital experience in content creation, social strategy or paid media