Account Supervisor (AI / Emerging Tech)

About the role

We’re looking for an Account Supervisor to join our San Francisco team. We want someone who understands emerging technology at a fundamental level and is excited to help translate complex innovations into stories that resonate with both technical and business audiences.

About You

You’re a strategic communicator with a deep curiosity for how technology works, not just what it does. You’re fluent in the language of AI, developer platforms, and emerging tech, and you know how to turn complex concepts into compelling narratives that land with both technical and non-technical audiences. You bring a strong point of view to your work, and your clients trust your counsel. You’re equally comfortable advising on high-level strategy and rolling up your sleeves to execute. You thrive in fast-paced environments, lead with accountability, and are energized by mentoring junior teammates and elevating the work around you. You’ve ideally worked with developer audiences, whether through APIs, infrastructure, open source, or enterprise platforms, and understand how to engage this community with credibility and nuance.

Responsibilities

• Lead day-to-day management of 2–4 client accounts, ensuring high-quality execution, strategic alignment, and consistent delivery
• Develop and drive integrated communications programs across media, content, thought leadership, and digital channels
• Provide strategic counsel to clients, translating business objectives into compelling narratives and measurable communications plans
• Shape positioning and messaging for emerging tech and AI companies, simplifying complex concepts into clear, differentiated stories
• Build and execute proactive media strategies, securing top-tier and trade coverage across business, tech, and AI-focused outlets
• Cultivate and maintain strong relationships with key media, influencers, and industry voices
• Lead client meetings, presentations, and planning sessions with confidence and clarity
• Oversee development of high-quality content, including press materials, executive thought leadership, and strategic plans
• Manage account health, including timelines, resourcing, and budget tracking in partnership with senior leads
• Mentor and develop junior team members, providing ongoing feedback, coaching, and growth opportunities
• Contribute to new business efforts, including opportunity vetting, proposal development, and pitch participation
• Identify organic growth opportunities within accounts and proactively bring forward ideas to expand impact

Requirements

• 5–7+ years of experience in public relations, communications, or integrated marketing, preferably in an agency environment
• Deep experience in emerging tech, including AI/ML, developer platforms, cloud infrastructure, cybersecurity, or enterprise SaaS
• Experience working with or marketing to developer audiences (e.g., APIs, open source, technical products, engineering leaders)
• Proven track record of developing and executing strategic communications programs and securing meaningful media coverage
• Strong client management skills with the ability to provide proactive, strategic counsel
• Experience managing and mentoring junior team members
• Excellent writing and editing skills, with the ability to translate complex technical topics into clear, compelling narratives
• Strong understanding of the media landscape across tech, business, and developer-focused outlets
• Highly organized with the ability to manage multiple workstreams and deadlines
• Bachelor’s degree in communications, journalism, marketing, or related field preferred
• Champion the use of AI tools and emerging tech to enhance writing, research, and content production efficiency

Benefits

• Competitive compensation package, including annual salary range of $90,000–$140,000 DOE
• 401k with match
• Generous employer contributions toward insurance premiums
• Paid mental health benefits
• Unlimited vacation
• 15+ paid holidays plus a paid end-of-year office closure
• Paid short-term disability and extensive parental leave benefits
• Cell phone reimbursement

About Us

Outcast is a strategic communications agency that helps startups and established brands shape the future through creative storytelling and data-driven strategies. With expertise across earned, owned, and paid media, we offer services like media relations, thought leadership, and content development. Our US and UK hubs enable global support, strengthened by our joint venture as Marker Collective and as part of the Next15 Group. We provide counsel that’s impactful, not just convenient, guiding clients through tough challenges as dedicated partners and truth-tellers. Our values—centered on inclusivity, innovation, and partnership—drive results for brands at every stage of growth.