Account Specialist

About the role

If you’ve worked in retail and are ready to take the next step into a corporate career, this is your opportunity. You’ll bring your customer-first mindset and product knowledge into a fast-paced sales environment—supporting major retail accounts and learning how products go to market behind the scenes.

Responsibilities

• See how products are selected, priced, and promoted at a national level
• Work directly with sales, marketing, and product teams
• Help manage product listings, promotions, and customer needs
• Collaborate with teams to ensure a strong customer experience
• Keep product assortments accurate and up to date
• Support order flow and resolve customer issues quickly
• Help execute promotions and product launches

Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain, Finance, or related experience
• 2–4 years of e-commerce account management and/or operations experience on major e-retailer platforms; Amazon and consumer goods or distribution
• Direct experience with Amazon Vendor Central and/or Seller Central
• Experience with Cost Support Agreement (CSA) setup and reconciliation
• Strong attention to detail and analytical skills; proficient in Excel and comfortable working with large datasets
• Effective communicator with a collaborative mindset and strong organizational skills
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment

Preferred Qualifications

• Experience with ERP systems
• Familiarity with Amazon retail tools and analytics platforms
• Knowledge of Almo’s product categories (consumer electronics, appliances, etc.) is a plus
• Understanding of digital shelf metrics and content optimization best practices