Account Specialist, Affiliate Growth

Role Overview

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

Key Responsibilities

• Partner Activation & Onboarding
• Lead the "hands-on" onboarding process for new clients, ensuring a seamless transition from sales to active status.
• Act as the primary point of contact for daily operations across our core affiliate channels (Credit Karma, Bankrate, CD Valet).
• Career Cohesion
• Provide feedback to the Chief Strategy Officer and Head of Client Services regarding "production cohesion"—identifying which product features are needed to drive further affiliate growth.
• Sales Enablement & Deal Support
• Provide real-time support to the sales team to help close complex deals within the affiliate ecosystem.
• Develop a deep understanding of each affiliate platform’s unique requirements to guide clients through the nuances of each channel and strategies to run a successful program.
• Support Revenue Forecasting
• Support revenue forecasting efforts by providing granular updates on partner health and pipeline movement.

Qualifications

• Experience: 5–7 years in Account Management, Customer Success, or Sales Operations (Affiliate Marketing, Analytics or Business Development experience is preferred).
• Technical Aptitude: Comfortable navigating data models and working with implementation teams to troubleshoot technical integrations.
• Analytical Mindset: Ability to look at a spreadsheet of performance data and extract a clear, actionable narrative for a client.
• Communication: Exceptional presentation skills to prospective clients and existing customer senior stakeholders; you can take complex program data and "package" it into a compelling story.
• Agility: You thrive in a "growth" environment where processes are being built in real-time.

Why This Role?

This isn't a traditional "maintenance" account management role. You are joining a high-visibility initiative backed by the CSO and Head of CS. You will have a direct hand in shaping the company's growth trajectory via digital marketing affiliate channels and will gain deep exposure to both the strategic and operational sides of the business.

Salary Range

$97,500 - $130,000

Note

Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).