Account Sales Manager

About the role

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

Responsibilities

• Manage and grow relationships within an assigned portfolio of existing customers
• Drive customer retention and satisfaction through proactive engagement and consistent follow-up
• Identify opportunities to increase share of wallet through cross-selling and upselling relevant solutions
• Develop and execute territory and account growth plans to expand revenue within existing accounts
• Conduct regular customer meetings and business reviews to understand operational needs and future opportunities
• Deliver solution-based proposals that demonstrate value, efficiency, and total cost of ownership advantages
• Serve as the primary point of contact for customers, coordinating internally to ensure strong service and fulfillment
• Maintain accurate customer records, activity tracking, and opportunity management within Salesforce CRM
• Analyze sales data, purchasing patterns, and customer trends to identify expansion opportunities
• Collaborate cross-functionally with internal teams including operations, marketing, and customer support to enhance the customer experience
• Promote Ascentek’s e-Commerce platform and digital tools to improve convenience and engagement
• Monitor competitive activity and industry trends that may impact existing customer relationships
• Represent Ascentek professionally at customer meetings, industry events, and trade shows
• Model Ascentek’s core values through teamwork, accountability, and commitment to doing what’s right
• Contribute to company culture through collaboration, continuous improvement, and participation in team initiatives

Requirements

Education: Bachelor’s degree or equivalent professional experience

Experience and/or Training: 3–5 years of account management, territory management, or customer relationship sales experience

Proven success in retaining customers and expanding revenue within existing accounts

Experience using CRM systems, preferably Salesforce

Knowledge, Skills, and Abilities: Strong relationship management and customer engagement skills, excellent communication and interpersonal skills, analytical mindset, self-motivation, advanced Microsoft Excel skills including pivot tables and data analysis, lubricant coursework and/or certifications preferred, familiarity with technical or solution-based selling, ability to manage multi-location or enterprise-level accounts

Qualifications

Physical, Mental, Environmental Demands: Frequent, sitting, talking, hearing and use of hands to handle objects, tools or controls, occasional standing, walking and travel to customer sites, trade shows and events, ability to lift and move items up to 10 pounds such as laptops or sample materials, work primarily performed in a remote environment with moderate noise levels, frequent travel to customer sites, tradeshows, and events in assigned region

Skills

Advanced Microsoft Excel skills including pivot tables and data analysis

Lubricant coursework and/or certifications preferred

Familiarity with technical or solution-based selling

Benefits

Salary, Full time, Mon-Fri

Medical Plan options, including fertility coverage and free mental health and telehealth coverage

Dental and Vision Insurance

FSA/HSA options

Paid parental leave

Company-provided short-term disability, long-term disability, and life insurance

Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance

401(k) with a generous company match

Pet Insurance Benefits

Tuition reimbursement

21 Paid Days Off

7 Paid Holidays

Short-term Incentive Plan (STIP), ask your Talent Partner for details

Pay

The anticipated hiring range for the role you are applying for is between $70,000 and $80,000 annually. This anticipated hiring range is based on several factors, and subject to increase based on the below:

• Experience and qualifications
• Education and certifications
• Market and industry benchmarks
• Internal equity

Schedule

Mon-Fri