Account Sales Executive

Key Responsibilities

• Develop new business opportunities within both existing and prospective accounts.
• Gain a deep understanding of customer environments to identify needs, challenges, and growth opportunities.
• Build relationships with decision-makers and influencers to expand Ricoh's presence and market share.
• Research customer organizations to uncover and address known and unidentified business challenges.
• Focus on understanding how customers make purchasing decisions rather than simply what they purchase.
• Position solutions based on customer needs rather than predetermined products or services.
• Demonstrate Ricoh's ability to accelerate digital transformation through effective storytelling and consultative selling.
• Identify and articulate business outcomes aligned with Ricoh's portfolio of solutions and services.
• Communicate the financial and operational impact of purchasing decisions.
• Deliver compelling presentations and proposals confidently in both virtual and in-person settings.
• Maintain strong communication with customers and internal stakeholders throughout the sales process.

Qualifications

• Education & Experience: Bachelor's degree or equivalent professional experience required. Minimum of 3 years of demonstrated business development or sales experience. Experience in an IT and/or software services environment preferred. Knowledge of document workflow solutions and business processes preferred. Foundational understanding of profit and loss (P&L) concepts.

Skills & Competencies

• Ability to research, analyze, and understand customer organizations to facilitate meaningful business conversations.
• Proven ability to effectively manage multiple accounts while maintaining strong attention to detail.
• Strong collaboration skills with a demonstrated ability to build influence across teams and customer organizations.
• Working knowledge of the solution design and consultative sales process.
• Ability to bring thought leadership and strategic insight to customer engagements.
• Excellent verbal, written, and presentation skills.
• Proven ability to establish and maintain professional relationships with key stakeholders.
• Commitment to staying current on Ricoh's products, services, and industry trends.
• Ability to assess customer environments and develop strategies to expand Ricoh's core services across the enterprise.
• Strong learning agility and adaptability.
• Skill at navigating customer approval processes and developing executive sponsors and advocates.

About Us

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

Invest In Yourself

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.