Account Representative - State Farm Agent Team Member

Role Description

As Account Representative - State Farm Agent Team Member for David Smyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Provide information about insurance products and services.
• Aid customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Communicate and interact effectively with customers.
• Show attention to detail and ability to multitask.
• Experience in customer service or sales is preferred.

About the Role

I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent-A-Car, where I built a strong foundation in customer service, teamwork, and performance-driven environments.

I attended Fairmont State University and am a proud parent of five kids. Outside of the agency, I also own a dog kenneling and grooming business, which keeps life busy and fun.

Benefits

• Paid Time Off (PTO)
• Simplified Individual Retirement Arrangement (Simple IRA)
• Health insurance

Office Culture

Our office culture is very relaxed and supportive, but we still focus on doing great work for our customers. We’re looking for someone who listens well, builds strong rapport with customers, is coachable, and takes action. If you’re looking for a laid-back environment where you can grow and be part of a small, supportive team, this could be a great fit.

Requirements

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales is preferred.

Qualifications

• Strong customer service background.
• Ability to build strong rapport with customers.
• Coachable and proactive in taking action.

Skills

• Effective communication and interpersonal skills.
• Attention to detail and multitasking ability.
• Experience in customer service or sales.

Benefits

• Paid Time Off (PTO)
• Simplified Individual Retirement Arrangement (Simple IRA)
• Health insurance

Pay

Competitive salary

Schedule

Flexible schedule

Benefits

• Extended holiday time off upon meeting team goals.