Account Representative - State Farm Agent Team Member

ROLE DESCRIPTION

As an Account Representative - State Farm Agent Team Member for Wayne Shoemaker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

BENEFITS

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement
• Learn and grow in a professional environment with an experienced and successful agency
• Individual mentoring and development
• Clean, safe, friendly, and positive team atmosphere

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations
• Help our Agency grow through customer acquisition and retention
• Demonstrate a strong work ethic and attendance
• Able to be part of a Team focused environment and support meeting agency goals
• Able to follow directions of Team Leaders

QUALIFICATIONS

• Complete two pre-employment assessments about 30 mins each.
• 5 years work experience
• Self-motivated and able to work independently as well as part of a team
• Able to produce results
• Able to multi-task
• Experience managing client relationships
• Able to effectively relate to a customer
• Bilingual - Spanish preferred
• Md State insurance licensing required

Why work at the Wayne Shoemaker Agency:

• Over 30 years experience in the insurance and financial services business
• 4.9 Google Review Star Rating
• Community involvement
• Clean, safe, friendly, and positive team atmosphere
• Individual mentoring and development
• Professional license in your name
• Come see the office at: wayneshoemaker.SFAgentJobs.com

COMPENSATION

$40,000.00 - $66,000.00 per year