Account Representative - State Farm Agent Team Member

About the role

The Account Representative - State Farm Agent Team Member is vital to our daily business operations and customers' success. They grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments. They improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.
• Manage client relationships.

Requirements

• Experienced in managing client relationships.
• Experience in sales (outside or inside sales representative, retail sales associate, or telemarketing).
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Qualifications

• Competitive salary.
• 401(k) matching.
• Bonus based on performance.
• Health insurance.
• Vision insurance.
• Dental insurance.
• Free food & snacks.
• Paid time off (vacation and personal/sick days).
• Profit sharing.
• Licensing reimbursement.
• Signed bonus.

Benefits

• 401(k).
• Paid time off (vacation and personal/sick days).
• Health benefits.
• Profit sharing.
• Growth potential/Opportunity for advancement within my office.

Skills

• Excellent communication skills.
• Customer service orientation.
• Ability to manage client relationships.
• Marketing products and services based on customer needs.

Benefits

• Opportunity for advancement within my office.
• Licensing reimbursement.
• Signed bonus.

Pay

Salary plus commission/bonus.

Schedule

Independent contractor status with responsibility for hiring and managing employees.