Account Representative for Special Programs

Duties And Responsibilities

• Guide international students through the class start process, providing practical assistance as necessary
• Calculate and communicate final balances prior to graduation for students in special programs
• Evaluate reports for third-party payments according to established guidelines
• Communicate with international students regularly via phone, Salesforce, and Teams
• Evaluate account status for students in special programs and implement past due procedures as needed
• Serve student needs during residencies either virtually or in-person
• Other duties as assigned by Coordinator or other management

Qualifications

• Associates degree required or work equivalent
• Bookkeeping desired
• Required Skills:
  • Ability to work accurately with attention to detail and numbers
  • Analytical thinking skills
  • Ability to handle and prioritize multiple tasks
  • Excellent interpersonal skills relating effectively with staff, students, and other departments
  • Computer skills, primarily with Excel and web based programs