Account Representative - Chicago, IL (North Shore/Lake County)

About the Role

Performance Home Medical, established in 1995, is dedicated to enhancing lives through trusted respiratory and sleep therapy solutions. As we expand into the Chicago, Illinois market, we’re seeking a passionate and experienced Medical Sales Professional (Account Representative) to join our team. The ideal candidate will have experience in home medical equipment or respiratory services and a strong commitment to building genuine relationships within the medical community.

Responsibilities

• Develop and maintain relationships with medical practices, hospital discharge planners, respiratory departments, nursing facilities, home health agencies, and sleep labs.
• Conduct daily sales calls and in-service trainings to achieve sales goals.
• Develop and implement sales plans based on market analysis.
• Collaborate with internal stakeholders to coordinate patient care and improve the customer care experience.
• Educate referral sources on Performance Home Medical’s services and equipment.
• Serve as a patient advocate and hospital liaison.
• Develop relationships with new referral sources.
• Conduct educational in-services, trainings, and presentations for healthcare providers.
• Work with internal staff to obtain documents from providers necessary for prompt and accurate billing.
• Deliver oxygen equipment to patients in the hospital for discharge, along with education on the use and care of the equipment.
• Market Performance Home Medical’s disease management programs.

Qualifications

• Experience in home medical equipment (HME) or respiratory therapy services.
• Strong relationship-building and communication skills.
• Proven ability to identify new business opportunities and drive market growth.
• A genuine passion for helping patients and improving lives.

What We Offer

• A supportive, team-oriented environment where you’ll be valued and heard.
• Ongoing training, mentorship, and professional development.
• The opportunity to make a meaningful impact while growing your career.