Account Relationship Sales Specialist - North Seattle, WA

Key Responsibilities

• Build authentic relationships that support long-term provider success.
• Motivate and educate providers on early-stage private practice management fundamentals.
• Identify disengaged or stalled providers and recommend re-engagement strategies.
• Collect feedback to improve onboarding processes and provider satisfaction.
• Highlight community events, trainings, and consultation opportunities to foster engagement.

Provider Onboarding

• Serve as the primary point of contact for new providers during onboarding.
• Lead daily virtual and in-person meetings with providers across the full onboarding lifecycle, from recruitment through business development and practice management guidance.
• Cook up warm handoffs from Provider Engagement Specialists and initiate onboarding communications.
• Schedule and facilitate onboarding meetings, training sessions, and supervision coordination for associates.
• Establish early practice logistics such as scheduling, telehealth setup, and ramp-up planning.
• Maintain detailed documentation of provider interactions and progress in the CRM system.

Collaboration & Reporting

• Partner with internal teams — including Direct Managers, Operations, Credentialing, and Client Services — to ensure a seamless onboarding experience.
• Audit cohort progress and provide regular reports to management on milestones and bottlenecks.
• Support continuous process improvement by identifying areas for efficiency and innovation.