Account Receivable Specialist FT

About the role

Cypress Lawn is seeking a detail-oriented and service-focused Accounts Receivable Specialist to join our Accounting team.

Primary Responsibilities

• Answer incoming calls regarding customer accounts and billing inquiries
• Accept and process payments in person, by mail, and over the phone
• Accurately post payments into the company’s accounting system
• Review completed contracts for compliance and with required documentation
• Generate and distribute monthly customer statements
• Reconcile accounts receivable balances and related accounts
• Research and resolve account discrepancies in a timely manner
• Provide courteous, respectful, and compassionate service to families

Requirements

• Basic accounting knowledge required (coursework or practical experience)
• Bilingual in Spanish preferred
• Strong attention to detail and accuracy
• Comfortable working with numbers and reconciliations
• Professional verbal and written communication skills
• Demonstrated empathy and patience when assisting customers
• Strong computer proficiency, including Excel, Word, Adobe, and Outlook