Account Receivable Specialist

Job Duties

• Manage customer accounts by monitoring payment activity and following up on outstanding balances.
• Research and resolve payment discrepancies, including short pays, skipped payments, deductions, and invoice adjustments.
• Maintain accurate customer account information within the accounting system.
• Process customer payments, calculate applicable early payment discounts, and assist with account reconciliations.
• Generate customer account reports and support documentation requests.
• Respond to internal inquiries regarding customer payment activity and account deductions.
• Manage customer self-service portals and ensure account information remains current.
• Collaborate with customers, vendors, and internal departments to resolve billing and payment issues.
• Support additional accounting and administrative responsibilities as needed.

Qualifications

• A high school diploma or equivalent is required.
• An associate's or bachelor's degree in Accounting, Finance, or a related field is preferred.
• One to two years of accounts receivable, collections, or accounting support experience is required.
• Strong analytical, organizational, and problem-solving skills are essential.
• The ability to manage multiple priorities while maintaining accuracy and attention to detail is important.
• Proficiency with Microsoft Office, particularly Excel and Word, is required.
• Experience working within accounting or ERP systems is preferred.
• Strong communication and customer service skills are necessary.